For more information about Microsoft’s support, please see Microsoft’s Support Lifecycle FAQ at The following applies to HP systems with Intel 6th Gen and other future-generation processors on systems shipping with Windows 7, Windows 8, Windows 8.1 or Windows 10 Pro systems downgraded to Windows 7 Professional, Windows 8 Pro, or Windows 8.1: This version of Windows running with the processor or chipsets used in this system has limited support from Microsoft. Discounted or promotional pricing is indicated by the presence of an additional higher MSRP strike-through price. ![]() HP’s MSRP price is shown as either a stand-alone price or as a strike-through price with a discounted or promotional price also listed. Contract and volume customers not eligible. Orders that do not comply with HP.com terms, conditions, and limitations may be cancelled. Items sold by HP.com are not for immediate resale. These terms apply only to products sold by HP.com reseller offers may vary. Correct prices and promotions are validated at the time your order is placed. Despite our best efforts, a small number of items may contain pricing, typography, or photography errors. Quantity limits may apply to orders, including orders for discounted and promotional items. Price protection, price matching or price guarantees do not apply to Intra-day, Daily Deals or limited-time promotions. Prices, specifications, availability and terms of offers may change without notice. We greatly value your business and appreciate your ongoing patience as we work to get your order to you. We will send updates by email as soon as they are available. You may check your order status via our Track My Order page ( Click Here to log in). ![]() Our website reflects current product availability but circumstances are dynamic. Before replacing the cartridge in the printer dribble a few (maybe four) drops of hot water into the ink port in the printer and two drops into the ink port on the cartridge then snap the cartridge back in position.We are working to meet the current extraordinary customer demand for our products. If the plastic nubs protrude they can prevent the cartridge from seating properly. Make sure these are flush with the cartridge body, if not carefully trim them flush. There are four orange plastic spots, left over from the protective cap. Turn it over and examine the area around the ink port. If the standard troubleshooting did not resolve black not printing I would suggest removing the black cartridge. If photo paper were selected the printer would use the (empty) color cartridges to print even the black portions of a document. The black cartridge uses pigmented ink which is not compatible with photo paper. ![]() One other thing to check - make sure you have selected "plain paper" as the media type in the driver. Continue on, and make sure the vents are clear, and also soak the printhead as described in the later steps if the solution is not reached before that. I would suggest going through the troubleshooting steps in the document I gave above, ignore the low ink indications for the color cartridges and proceed past the steps about replacing low cartridges. It is likely that even replacing the color cartridges at this point might not resolve color printing without soaking the printhead.) (Note that running the printer without ink in the color cartridges will probably result in the color portion of the printhead being clogged. Some printers with this design would block printing if ink were out in one or more colors, but this would show up on the printer as an error message if it were the case for this printer. The Photosmart 7525 has separate ink cartridges and printhead. Business PCs, Workstations and Point of Sale Systems.Printer Wireless, Networking & Internet.DesignJet, Large Format Printers & Digital Press.Printing Errors or Lights & Stuck Print Jobs.Notebook Hardware and Upgrade Questions.
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